Did finding out that your car is a lemon send you into a panic? Did you rush into the first legal office you could find? If so, you might have started the legal process with a legal team that isn’t really equipped to handle your claim.

Did you hire Quill and Arrow to handle your case? If so, you might be among the many unsatisfied clients looking for other options. You might have some of the following questions:

• Can I switch legal team if I am unhappy with the way Quill and Arrow is handling my case?
• Do I have the right to switch lawyers even if the legal process already started?
• What should I expect the process of switching lawyers to be like?

Having the right team handling your case is essential to ensure that you reach the best outcome possible. If you are ready to make the switch and get your claim back on track, contact us today! Our lemon law attorneys here at My Lemon Law Lawyer Group are ready to help you with your case.

Our law firm has been approached by many people who are unhappy with the way that the Quill and Arrow firm is handling their claims. Some of the most common complaints include the following:

• Lawyer not returning calls
• Lawyer not responding to emails
• Team not communicating with the client about their case
• Team ignoring client concerns
• And more

If you are unsatisfied with the way that the team at Quill and Arrow is handling your case and have any of the complaints listed above or any other type of complaint, it is important that you consider switching representation. Failing to make the switch could result in a negative outcome for your case.

In most cases, the issue that clients have with Quill and Arrow is that their lawyer and the rest of team is not communicating with them as they should. The fact of the matter is that your legal team has the duty to communicate with you about your case. To summarize, the lawyer/firm handling your case should maintain a reasonable level of communication. They should answer your calls, return missed calls, respond to emails/texts, etc.

Without a doubt, the legal process can be complex and can take time. Clients can quickly feel overwhelmed or confused about the legal process if their team fails to communicate with them and inform them of how things are going with their claims. They may also start to lose confidence in their lawyer and in the entire firm. .

Although every situation is different, some of the possible causes behind law firms ultimately failing their clients can include the following:

• The firm is handling too many cases at the same time, resulting in simply not having enough time to communicate with their clients as they should
• The firm does not have enough staff to handle all cases effectively
• The firm is prioritizing high-value cases and ignoring other cases
• The firm is simply incompetent and not equipped to handle your case

If you are having issues with communication, there are a number of things that you can do to get your concerns heard. Consider some of the following recommendations:

• Send a letter or email explaining your concerns about the lack of communication. Sure, this might seem counterproductive, but resorting to a more formal type of communication can prove to be productive. If your lawyer is not answering your calls or text messages, a letter or email can help get your point across. You should always remain professional and polite, but provide the facts. List the different dates and times that you have attempted to communicate with your lawyer/firm. In many cases, a formal form of communication can be enough for a firm to address an issue.
• Fire a complaint with the firm’s complaint department. Most firms have a complaint department that allow them to handle client complaints internally. If clients make complaints, then they may reassign the case to another lawyer, for instance. Even if it is not possible for the case to be reassigned, the complaint may be enough for the lawyer to make a change.
• Switch legal team. As a client, it is your right to switch representation at any time – and for any reason. If you are not satisfied with communication or are having any issue with the way that Quill and Arrow is handling your lemon law claim, then you should seriously consider making a switch and finding a lawyer that better suits your case.

Although communication may be a major problem, there may be other red flags that may be bothering you. For example, the firm may be doing some of the following:

• Requesting you to complete tasks that you have already completed
• Failing to submit important documents on time
• Requesting court extensions without valid reasons
• Delaying the legal process intentionally
• Missing the filing deadline or statute of limitations
• Failing to have any activity on the case, resulting in the court notifying you of the risk of your case being dismissed due to inactivity

If you are unhappy with the way that Quill and Arrow is handling your lemon law claim, it is important that you consider switching lawyers. You have the right to switch representation at any time and for practically any reason. Here at My Lemon Law Lawyer Group, our experts have decades experience and are more than ready to provide you with the guidance that you need to redirect your lemon law claim and secure the best recovery available for your claim. To schedule a free second opinion and make the switch once and for all, contact us today. Our team will take care of absolutely everything, from notifying Quill and Arrow, to notifying the courts, etc.

Do not risk an incompetent lawyer ruining your case. Contact us today to switch representation and secure the best recovery available.